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Apple announces iPhone 5S, iPhone 5C, iOS 7

Posted on September 10, 2013 | Apple, Apps, cell phone, cell phone trade-in, iPhone, Mac, smartphone

Apple promised to “brighten everyone’s day” with today’s new product launch, and they didn’t disappoint.

Here’s the ExchangeMyPhone rundown of the many highlights from Cupertino:

The first new feature to be announced was the iOS 7.

iPhone iOS7

Apple’s CEO, Tim Cook, promised that “iOS 7 will quickly become the world’s most popular operating system.” It will be released on September 18th and Apple is projecting to have 700 million iOS devices sold by the end of the month.
iWork will come free with all new iOS devices along with over 200 new features, including iTunes Radio – Apple’s answer to Pandora.

Moving along quickly, Tim went on to introduce the eager audience to 2 new phone designs (to replace the iPhone5):

1) iPhone 5C
Essentially a plastic and colorful iPhone5 for $99. In the words of Apple’s Senior Vice President of Design, Jony Ive, the “iPhone 5C is beautifully, unapologetically plastic.” The phone comes in green, white, blue, pink and yellow.

iPhone 5C

It is more fun and more colorful but “made with all the incredible technology of the iPhone 5.” The phone has a A6 processor (same as the iPhone 5), the same 8-megapixel rear-camera, a larger battery than the iPhone 5 and a brand new FaceTime HD camera on the front (including larger 1.9u pixels and backside illumination). The phone supports more LTE bands than any other smartphone in the world.

Apple has also created custom cases with a “soft-feel silicon rubber.” They are $29 each and environmentally friendly.

iPhone5C covers

The next up was the much-hyped…

2) iPhone 5S
Phil Schiller describes it as “the most forward thinking phone anyone has ever made.”
It comes it silver, gold, and a “new space gray” (aka slate).

iPhone 5S

We will get to the wealth of features below but most exciting is the Touch ID fingerprint scanner, “You can simply touch your home button to unlock your phone”. Forget trying to remember passcodes, the iPhone 5S “uses a key you have everywhere you go”.

iPhone 5S fingerprint scanner

The iPhone 5S is also 5 times faster than the iPhone 5 with a new A7 processor that packs faster performance and better graphics. It has the first ever 64-bit chip on a smartphone.

There is also an M7 “motion co-processor” that measures the accelerometer, compass, and gyroscope. It can tell apps if you’re stationary, walking, driving, etc and Nike is already taking advantage of it with a new app called “Nike+ Move.”
The battery life is improved, with up to 250 hours on standby.

The phones also sports a new iSight camera, a five-element Apple-designed lens with an F2.2 aperture. When you take a photo, it actually takes multiple photos and picks the best.

iPhone5S iSight camera

The iPhone 5 is gone but you can upgrade to the iPhone4S for free.


What do you think?! You can pre-order on Friday September 13th.

If you’re as excited as we are, and want to get your hands on the new iPhone 5C or iPhone 5S, why not upgrade and sell your old smartphone today? www.exchangemyphone.com

How to delete data from a blackberry

Question: I want to sell my old Blackberry in anticipation of buying a new one. How can I delete data from a Blackberry for good?

Answer: Erasing data from a smartphone couldn’t be easier. Just follow our simple, step-by-step guide. See our past tutorial on erasing the data from your iPhone.

Before you do anything make sure the gadget is plugged in or has a full battery.

1. Press the Blackberry button on the keypad. It’s located left of the trackball, and it opens the main application menu.

2. Scroll to and select the “Options” icon.

3. Open “Security.”

4. Select “General Settings.”

5. Press the BlackBerry button to open a list of options.  By default, E-mail, Contacts and User Installed Apps are pre-selected.

6. Select “Wipe handheld.”

7. Confirm that you want to wipe the handheld data by choosing “Continue.”

8. Confirm the reset again by typing “blackberry” on the keypad, and then press the trackball.

9. Wait for the phone to clear all the data and to restart. The phone will be reset to default factory form.

delete data from a blackberry

All done! Now that you’ve cleared your Blackberry you can safely sell the phone, send it in for repairs or pass it on as a gift.

One last question – do I have to delete the data myself if I send my phone to ExchangeMyPhone?
Most people want to stay on top of deleting their own data, and we are happy to offer these explanations.  Of course, here at ExchangeMyPhone our standard procedure includes total immediate data wiping for all products received. So, if you are sending a phone to us here at ExchangeMyPhone, there’s no need to worry about doing it wrong or having sent a device with data still on it – we’ll always double-check and rewipe.

If you’ve any questions, please feel free to ask them in the comments section below.

The smartphone app that helps detect skin cancer

Posted on January 16, 2013 | Apps, cell phone, iPhone, mobile, phone, smartphone, Tech tips

Is one of your new year’s resolutions to stay healthy? Many of us are kicking off 2013 with an early morning run or a new yoga membership, but let’s not forget about regular check ups.

Over the years we’ve built up a healthy respect for the sun but, however good our sunblock habits are, moles can still appear. Most of them are probably harmless but it is worth getting them checked out just in case. This is where the SkinVision smartphone app becomes your new best friend.

SunVision smartphone app

Available on Android and iOS, this app scans and assesses your moles and lets you know whether a visit to the dermatologist is in order. It is no replacement for in-person check ups but it can be a great first step in knowing when to book your next appointment.

The technology behind this app is pretty brilliant. It uses a mathematical algorithm that was created by dermatologists, engineers, and mathematicians to analyze skin lesions. You take a clear picture of your mole (their website gives tips on how to take a good picture) and seconds later you’ll have an analysis. You can even keep track of your mole over time by using the app’s archive function.

Skin Vision app archive function

If you’re worried about anything at all, the app will show you a map of all the dermatologists in your area so you can book an appointment.

At only $5 we’re encouraging everyone we know to download it!

How to delete data from an iPhone

Posted on January 09, 2013 | cell phone, How to, iPhone, Mac, mobile, phone, smartphone, Tech tips

Question: I want to sell my old iPhone in anticipation of buying a new one. How can I delete my iPhone data for good?

Answer: Erasing your data from a smartphone couldn’t be easier, just follow our step-by-step guide:

Step 1: Back up your iPhone’s data

You will probably want to restore all your personal data on to your new phone when you get it, so it’s best to take a backup before you erase everything.

Depending on which version of iOS you’re using, and your sync preferences, you’ll either backup to your computer or Apple’s iCloud service.

Back Up via iCloud:

iCloud automatically backs up most of the important data on your iPhone (running on iOS 5 or higher) on a daily basis but here is how to take one final, manual backup:

Ensure you’re connected to a Wi-Fi network.

1. Launch the Settings app
2. Navigate to iCloud > Storage & Backup
3. Tap on Back Up Now

This can take several minutes depending on when your iPhone was last backed up to iCloud.

Back Up via iTunes:

1. Connect your iPhone to the computer that you normally sync it with.
2. Open iTunes and select your iPhone under Devices in the left-hand navigation pane.
3. Right-click (or Control-click) the device and select Back Up.

Step 2: Delete data and settings

If you have a newer iOS gadget, this process should take only a few minutes to complete. If you have an earlier model, it might take an hour or more. Make sure the gadget is plugged in or has a full battery before you begin. Otherwise, you might have to start all over.

1. Launch Settings app. Tap on ‘General’

Delete data and settings - step 1

2. Scroll down to the bottom and tap on ‘Reset’

Delete data and settings - step 2

3. Tap on “Erase All Content and Settings” option

4. If you’ve set a passcode, it will prompt you to enter the passcode. After entering the passcode, it will prompt you one last time if you want to delete data and settings from your iPhone.

5. Tap on ‘Erase iPhone’ button

Delete data and settings - step 3

All done! Once you’ve deleted your iPhone, it will restart and you’ll have an iPhone with all new settings and a completely empty memory. From here you can:

1. Sell it or trade it in
2. Send it for repairs
3. Give it to your best mate

One last question – do I have to delete the data myself if I send my phone to ExchangeMyPhone?
Most people want to stay on top of deleting their own data, and we are happy to offer these explanations.  Of course, here at ExchangeMyPhone our standard procedure includes total immediate data wiping for all products received. So, if you are sending a phone to us here at ExchangeMyPhone, there’s no need to worry about doing it wrong or having sent a device with data still on it – we’ll always double-check and rewipe.

If you’ve any questions, please feel free to ask them in the comments section below.

How does the iPhone 5 shape up against the competition?

The iPhone 5 is finally here. The reviews are in and Apple is looking as popular as ever. But the iPhone is not the only smartphone on the block. In the past couple of years, Apple’s competitors have been busy creating phones to rival the iPhone. So how does the latest Apple product stack up against the best and brightest in the smartphone industry?

Mashable has a pretty amazing chart that stacks the iPhone 5 against its three strongest competitors. We have weighed in on four of the iPhone’s strongest features, and explored how they measure up:

Screen shots

The iPhone 5 boasts a 4 inch screen, the largest iPhone screen yet, and maintains the crisp retina display of the 4 and 4S. However, if size is what you’re after, most Android and Windows phones now come with the same high-resolution displays at 4.3 inches. For the best in the market, the Samsung Galaxy SIII, Droid RAZR HD and recently announced Nokia Lumia 920 measure up at 4.8”, 4.7” and 4.5” respectively.

Lights, camera, action

The iPhone 5 has an 8-megapixel camera, similar to the one in the iPhone 4S, but with a new sensor and lens. The iPhone 5 is faster, it is better at taking photos in low-light environments and the new Panorama feature enables you to take pretty incredible images of up to 28 megapixels with a simple on-screen prompt. The iPhone 5 camera holds its own against the Windows and Android models. The only area that the competition stands out is in photo tweaking capabilities.

iOS lowdown

iOS 6 is simple and works incredibly well, it is ideal for non-technical users. More over, there are more apps currently available on iOS than on Android or Windows Phone and most of the hottest apps come to iOS first (before being ported to other operating systems). Apple’s platform is arguably the best of the bunch, but the gap between the iPhone and its competitors is getting smaller by the minute. When Apple announced the iPhone OS back in 2007 it was ground-breaking. Today, the iOS 6 looks very similar to 5 years ago. Apple has added new features and services, such as iCloud and Siri, but there are some big things that iOS is missing, things that Apple’s competitors gained a long time ago. Android and Windows offer much more room for customization and flexibility, and they excel in everything from widgets to maps and quick setting toggles.

Battery power

Apple has claimed that the iPhone 5 can run on LTE for eight hours without having to be recharged. With the phone’s ultra-thin model and light feel, that level of battery power is impressive. However, if you are willing to opt for a slightly larger phone, the new generation of Android phones (most notably Motorola’s Droid Razr Maxx and Razr HD) offer close to 21 hours of battery life, with Motorola claiming that its Motorola Droid Razr Maxx HD can go for over a day while on LTE. You just have to decide if you would rather have a small phone with above-average battery life or a large phone with spectacular battery life.

So what do you think about the iPhone 5? Are you a Windows, Android or Apple fan? Whatever your preference, there is no doubt that this will be an interesting year for smartphones users, as the competition does their best to improve upon the high benchmark that the iPhone 5 has set.

Inspired to buy one of the latest and greatest smartphones on the market? Take away the sting of the upgrade cost by selling your old phone at ExchangeMyPhone.

Sustainable Living: Going for the green

The 2012 London Olympics have made it their goal to be known as the ‘greenest games in history’. Their efforts might not be perfect but, as a Brit, I’m proud to see my country trying hard to reach that goal.

green olympics sustainable living

Their mission is to implement reduction of waste through design, while maximizing the reuse and recycling of materials during demolition, remediation and construction. Here’s how they are making that happen:

Site construction

Wherever possible, Populous, the design team for the structure, incorporated reuse into the construction of the Olympic Stadium. The roof truss was made out of unwanted gas pipelines and the river banks were constructed using recycled granite from the King George V docks. We are particularly impressed by their incorporation of unusual reclaimed materials. Over the year, the Metropolitan Police confiscated over 52 tons of metal from guns and knives. That material was diverted from the landfill, melted down and used in the structure. An anti-weapons and recycling program rolled into one!

The Greenway, a key walking and cycling route, used materials including bricks, paving stones, cobbles, timber sleepers and tiles salvaged from the demolition of the area’s once derelict industrial buildings.

The sports venues uses at least 40% less water than equivalent venues due to initiatives such as water efficient fittings, rainwater harvesting, filter backwash recycling and low-flush toilets.

Greenway olympic park sustainable living

Habitat creation

The park lands have emerged from a post-industrial landscape – derelict, polluted, inaccessible and unsafe. The team designed and constructed beautiful park lands, restored waterways and provided an extraordinary range of habitats for wildlife and people. More than 4,000 trees, 74,000 plants, 60,000 bulbs and 300,000 wetland plants have been planted.

Sustainability has been at its core, utilizing recycled materials and soil in the design of the new landscape. The created park land accepts, absorbs, stores and utilizes rainwater as well as minimizing flood risk through the design of new wetland areas.


The 2012 Olympics have made a bold commitment to send zero-waste to landfills during the games. To achieve this rather lofty eco-goal, all packaging used at the games is be color-coded to match color-coded trash bins. Most utensils—coffee cups, knives, forks—are set to be composted and any non-recyclable items leftover after the games will be used to generate electricity. With over 11 million spectators expected to visit over the 17 day period, we wish them luck!

eco-friendly packaging

Is there anything that we have forgotten? Do you think that England could win green for this year’s Olympics?

Next iPhone may be unveiled on September 12th

Posted on August 01, 2012 | cell phone, innovation, iPad, iPhone, Mac, mobile, smartphone, Tech tips

According to reports from iMore, Verge and the Grey Lady, the new iPhone is only 6 weeks away.

Apple is expected to debut the new iPhone at a special event on Wednesday September 12, 2012, with the release date to follow 9 days later on Friday, September 21st. The iPad mini (a 7 inch, scaled down version of its former self) is also expected to be announced at the same event.

The specifications for both are the subject of much debate, but, if you are keen to own the latest and greatest tech, it seems wise to heed Gizmodo’s advice and hold off on buying any Apple accessories.

One of the new iPhone’s most drastic changes is expected to be the dock connector. We afraid to tell you that your old 30-pin dock connectors are probably going to be rendered useless, replaced by a skinner 19-pin port. If they do go to a smaller port, there will be no going back.

Another change is expected to be the size and shape of the new iPhone. Gizmodo recommends holding off on buying everything from cases to cables, chargers and adapters. In all likelihood, they will no longer work with Apple’s next generation smartphone and, if you ignore the inevitable fire sales, “your future self will thank you.”

What do you think? Will you be queuing up to buy the sixth generation iPhone?

How to: Clear personal data from your phones

Whenever you sell your phone at ExchangeMyPhone, one of our promises is to clear off all your personal data. Our phone testers wipe all the devices so they are cleared of any personal information before they are given a second life. We wouldn’t have it any other way. Yet we know that some people like to wipe their phones themselves so we have put together this quick guide for the three phones we receive most often:

iPhones & iPads on iOS Operating System:

  • Press the “Settings” icon on the home screen
  • Select “General”
  • Select “Reset”
  • Select “Erase All Content and Settings”



  • Choose “Settings” on the home screen
  • Select “Privacy” or “Phone and Storage”
  • Select “Factory Data Reset”
  • Select “Reset Phone”



  • Open Device Menu
  • Click “Options”
  • Click “Security”
  • Click “Wipe Handheld” or “Security Wipe”
  • Click “Continue”
  • Type “blackberry” as prompted (the erase is now initiated so do not turn the handheld off)


Don’t worry, our masterful phone testers will still expertly double check your handiwork and flash every phone we receive!

This post is part of our new Wednesday series of handy tech tips. If you have any questions that you want answered please email Katherine@ExchangeMyPhone.com and she will do her best to address all of your questions on here. If you would rather get in touch with us on twitter just use the hashtag #techtip.

Collectively increasing our material literacy

Do you have a broken toaster taking up space in your kitchen or a vintage radio that you dream of getting working again? At ExchangeMyPhone we are always looking for ways to repair and re-use gadgets around the office. Our team might be experts in phones and iPads but we still have that vintage radio sitting quietly on our mantle.

So we were thrilled to hear out about The Fixers Collective NYC, just down the road from us in Gowanus. Essentially, the collective is a group of folks who work together to fix things. On the third Thursday of every month you can bring in your broken item and the group will gather around to brainstorm ideas on how to repair, enhance or even repurpose it.

For us, the best part of the group is that they are not professionals, rather they do it out of love and for the sheer joy of giving something a new lease of life. Their aim is to break down barriers that separate us from our stuff by teaching us the patience and skills to care for them. That’s an idea that we can definitely get behind!

The new look at ExchangeMyPhone

If you have cruised by ExchangeMyPhone.com this week then you’ve already noticed the huge changes that have been taking shape.  Not only have we been sprucing up the appearances of things but we’ve also been hard at work making the site even easier to use and enhancing the capabilities of cell phone recycling.

Here’s how:

1) Easier checkout: You can now check out from any page on our site.  So, whether you are viewing our recycling credentials, or catching up with the world of reuse on our blog, you are only ever one click away from check-out, and that much closer to being paid!

2) Double The Good: We are now your one-stop-site for charitable donations. It is now possible to give the entire value of a phone exchange to any US registered charity of your choice.  That means access to more than 765,000 chances to support the causes that matter to you.

3) Sell your old iPads: We are also now accepting iPads so you can sell you old iPad or iPad2 before the iPad3 comes out and you are struck by iPad envy.

We would love to know what you think of the updates, so don’t hesitate to send your comments to hello@exchangemyphone.com.

And just incase all the change is worrying you, never fear: some things never change like our free shipping for any phone, regardless of value!